This report synthesizes consumer behavior and other market insights across a dozen major destination markets in Europe, North America and Australia, some of Landmark Global’s key destination countries, to help e-tailers understand where expectations converge, where operational choices matter most, and how e-logistics performance increasingly determines success in cross-border expansion.

What you’ll find inside:

Beauty is the 3rd most popular spending category for Gen Zalpha, with 40% of young people who love to spend on beauty. Despite this desire, 29% of young consumers actively search for a discount before purchasing. How can beauty brands capture young people’s attention with value-driven messages, and successfully convert that attention into purchases?

This comprehensive study delivers both the hard numbers and the real-life qualitative insights you need to capture the youth market.

Retailers are entering a new era of discovery. As AI-powered search reshapes how consumers find products, retailers are realizing they have a significant blind spot: anonymous customers. For years, the retail industry has optimized around known customers. Loyalty programs, CRM systems, personalized emails and app experiences are all built on the assumption that the most valuable shoppers are the ones who log in, return regularly and leave a trail of behavioral data behind them.

Every refund processed without an alternative offer is a choice—not an inevitability, a choice—to end the conversation with a customer who has already demonstrated purchase intent. In most organizations, no one owns returns as a conversion surface. Operations tracks them, customer support resolves them, and finance absorbs them, but ultimately online returns are treated as a cost center, not a revenue opportunity. The result of that framing is predictable: systems engineered to efficiently give money back.

This guide reveals how leading retailers are boosting conversions, basket size, and customer satisfaction with one of the most overlooked levers in ecommerce: delivery. Read the “Win at Checkout” guide now to learn how, before the package even leaves the warehouse, smart delivery options at checkout can:

Reduce abandonment

Increase conversion

Create a stronger customer experience

Artificial intelligence is transforming commerce faster than ever. Consumers no longer browse through search results, they ask AI agents to find exactly what they need. These agents have become the new gatekeepers, surfacing products based on trust signals and verified data, not keywords.

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Our latest white paper explores this shift and explains why Answer Engine Optimization (AEO) is different from SEO. While SEO helps people find your products, AEO ensures AI systems select and recommend them.

Insights from 2,000 U.S. consumers show how Gen AI platforms are redefining the shopping journey from first search to final decision and raising the bar for brands and retailers. Discover how Gen AI platforms are redefining where shopping begins and how purchase decisions are formed. Get exclusive insights from 2,000 U.S. consumers on how AI is reshaping discovery, research, and intent. Learn how brands and retailers can earn AI-driven traffic and convert high-intent shoppers once they arrive.

When every second counts during peak season, manual supplier onboarding and poor product data quality can cost you conversions. New research shows that 40% of executives identify data synchronisation issues as critical barriers to competitive performance, with the impact felt most acutely during high-stakes holiday periods.

What you’ll discover:

Why slow supplier onboarding directly threatens assortment sustainability and revenue