Delivering a well-packed, sustainably-shipped box for the best unboxing experience has become a priority for shippers who want to increase margins and customer satisfaction. Read this white paper to learn the necessary steps to audit and benchmark your existing processes and key performance indicators, how (and why) you should improve packing and packaging efficiency as well as the value of optimizing your parcel fulfillment process and the impact on your bottom line.

The days of peak retail season are fast approaching. And as they arrive, your peak season strategies are put to the test. Have you secured enough last mile capacity? Are your operations well-oiled for peak performance? Is there time to implement a last-minute option to address an unexpected challenge? 

As peak unfolds, strategies are put to the test. There will be some tactics that overperform and some that underperform. It’s nearly impossible to plan for everything, and that’s why taking a holistic approach with a combination of solutions is necessary. By not relying on a single solution, you can fill delivery gaps. That’s exactly where UPS and Roadie come in. 

This holiday shopping season promises to be another marathon for e-commerce brands, filled with the expected twists and turns that a three-month shopping period brings. Although, while an extended shopping period might sound like good news for e-commerce brands wanting to capitalize on the season, one already prominent thorn in the side threatens to dampen the mood: inexpensive online marketplaces.

The E-Commerce in the Nordics 2024 Autumn report, provides an in-depth analysis of the state of e-commerce in the Nordic region, covering Sweden, Denmark, Finland, and Norway. This report highlights key trends, consumer behavior shifts, and the economic environment that is shaping the market.

Key Findings:

Strong E-commerce Growth:

Despite facing geopolitical challenges and economic uncertainty, e-commerce continues to grow across the Nordic region. Online sales are rising steadily, while physical store sales are lagging behind. This trend reflects broader consumer spending patterns as people increasingly turn to online shopping for convenience and better pricing options.

2025 looks set to be another year of change in retail, ecommerce, logistics and last-mile delivery. The guide explores how ecommerce and logistics must work together to embrace monumental change in 2025:

The importance of emerging ecommerce trends such as

unified commerce and social shopping. Getting this right is

crucial to successful ecommerce parcel delivery

The need to continue automating warehouse processes

Retailers face a host of challenges to manage supply chains and ensure timely delivery. The demand for faster delivery times, coupled with the need for accuracy, puts immense pressure on retailers to streamline their logistics. Customers now expect real-time updates and precise delivery windows, which traditional systems often struggle to provide. Additionally, the growing complexity of global supply chains, influenced by factors such as fluctuating fuel prices, regulatory changes and environmental concerns, further complicates delivery processes.

Amazon, in its quest for greater efficiency, has developed new systems to shave seconds off each package delivery and to help customers make faster buying choices, even for new product types that they may know little about. The company announced Wednesday it has created spotlights within its trucks to guide delivery people to packages for each stop along a route.

The technology, which Amazon is calling Vision Assisted Package Retrieval, works by shining a green light on packages so that the deliverer does not have to waste precious seconds reading labels.

Outerspace, the leading high-touch operations partner for high-growth consumer brands, has released a new report titled The State of Brand Loyalty: How the Post-Purchase Experience Influences Online Shopping, exploring what converts casual e-commerce shoppers into loyal, long-term customers. As fostering brand loyalty emerges as the key to sustainable growth, the belief that fast and free shipping is a do-or-die necessity  is becoming less impactful in isolation. While fast delivery remains crucial for everyday essentials, consumers now expect a high-touch post-purchase experience from ‘Capital-B’ Brands, defined as high-growth omnichannel retailers that have built a loyal customer base through their own mix of digital storefronts, as well as wholesale, brick and mortar, and third-party marketplaces.