1183 notes tagged as ["Best practice"]

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  • BEST PRACTICE, RETURNS

    As an e-commerce retailer you’re fulfilling hundreds of orders a day, shipping out parcels across the world. You’re also dealing with returns up to the rate of 30%. Having a solid returns process is just as important as your order fulfillment. In our 2024 E-commerce Consumer Study, we found 56% of consumers will not shop with a brand if its returns policies and processes are cumbersome. This shows there’s more to be gained by embracing returns culture than by pretending it doesn’t exist. So, how can you make the best out of a bad situation?

  • BEST PRACTICE, CUSTOMER EXPERIENCE, LUXURY

    Seeing ultra-wealthy clients as walking wallets is the biggest mistake a brand can make, turning loyal clients into vocal critics. The smallest gestures leave the most lasting impressions. As Tom Cruise’s character in Vanilla Sky precisely observes, “The little things… there’s nothing bigger, is there?” This profound insight resonates deeply when it comes to high-end customer experiences, especially when catering to high-net-worth individuals (HNWIs) and ultra-high-net-worth individuals (UHNWIs).

  • BEST PRACTICE, CART ABANDONMENT

    Did you know that roughly 70% of shoppers abandon their carts without completing a purchase, adding up to around $260 billion across the US and EU in a single year? It’s troublesome to think of getting a customer all the way to the shopping cart, only to lose out on the sale. The good news is, there are proven ways to reduce your cart abandonment rates without totally overhauling your eCommerce store.

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  • BEST PRACTICE, CUSTOMER ENGAGEMENT, LOYALTY

    8+1 Tips for making your loyalty program visible

    If they can’t see you, they can’t join you. This is quite self-explanatory when it comes to attracting new members to your loyalty program, yet not always easily attainable. Be present, but don’t be pushy. Provide enough details, but don’t overcomplicate things. Make sure to utilize your physical stores for promotions – okay, but how? Worry not! In today’s article, we’ll show you tried-and-true, practical tips on how to attract new members, dial up engagement, and maximize visibility for your loyalty program.

  • BEST PRACTICE, FOOD FOR THOUGHT, STRATEGY

    The 10-step guide to accurate market research

    Would you be surprised if we told you people don’t always answer truthfully when they fill out surveys? A Pew Research Center survey from 2016 revealed that about 25% of people admitted to lying on surveys. Whether it’s because they’re bored, fearful or just not paying attention, this skews your results.

    In this guide, Alchemer shares ten actionable strategies to ensure your data is reliable, complete, consistent and accurate. Plus:

  • BEST PRACTICE, EMAIL

    Solving for email deliverability before it becomes an issue

    This is about your technology, your reputation, and your options when it comes to landing in the inbox ––in the right folder–– every single time. In our email deliverability guide, you’ll learn how to:

    The difference between delivery and deliverability

    All the email bounce types and where they’re found in Klaviyo

    Pros and cons of double opt-in

    Spam and the key laws & regulations that relate to it

  • BEST PRACTICE, CASE STORIES, CUSTOMER ENGAGEMENT, STRATEGY, TRUST

    Storytelling with data: Strategies to captivate your audience

    Learn how to captivate your audience through storytelling with data – turn numbers into compelling narratives to boost engagement and trust. Once upon a time, there was this magical beast called data that social media managers slayed. And that time is now, because data storytelling isn’t a fairytale: it’s an effective visual marketing strategy that can help you build trust, engagement, and sales for your brand.

  • BEST PRACTICE, SEO, STRATEGY

    Manual link building: A comprehensive guide for 2025

    Over the last 15 years, we’ve witnessed seismic shifts in the SEO landscape, from the impact of the Penguin and Panda updates to today’s ever-evolving search algorithms. Like many others, we faced challenges during those updates, but we adapted. In the days following Penguin, we built a team of manual outreach specialists who secured backlinks from top websites within our clients’ niches. And yes, the strategy worked wonders.

  • BEST PRACTICE, MARKETING, SOCIAL MEDIA

    What is crossposting + how to expand your reach while saving time

    Learn what crossposting is and how to effectively share your content across multiple social media platforms to boost your online presence. Building your presence across multiple social media platforms is incredibly valuable for brands and creators — but it doesn’t have to mean spending all day creating unique content for each channel.

    In fact, many successful creators and brands have a secret: they crosspost across platforms to get more mileage out of their content. Our data shows this approach is remarkably common — 59% of posts created in Buffer are posted to more than one social media platform .

  • BEST PRACTICE, INFLUENCERS, RECOMMENDED

    How brands can better collaborate with influencers

    It isn’t uncommon for companies to receive hundreds of brand pitches in their social inbox from influencers and creators. Sprout’s Influencer Marketing Report found that 93% of influencers say the quality of a brand’s existing content impacts whether they agree to collaborate.

    But what separates a perfect brand pitch from a bad one? How can you identify which influencers to partner with based on their outreach?

  • BEST PRACTICE, CUSTOMER ENGAGEMENT, SOCIAL MEDIA, STRATEGY

    4 Ways social listening boosts engagement and revenue

    The key to any great relationship is listening. It drives human connection and lies at the heart of successful businesses. For brands, social listening allows them to tune into their target audience, gaining insights into consumer needs, motivations and reactions to shifting market trends—crucial elements for an effective marketing strategy.

    These listening insights empower marketers to build a strong brand reputation, generate higher-quality leads, and eventually increase revenue–all of which compound to prove the return on investment (ROI) from their social listening efforts.