102 notes tagged as ["fraud"]
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Retailers today face a difficult balancing act: strengthening fraud prevention while maintaining a smooth and seamless customer experience. As digital payments continue to grow, so does exposure to fraud. This can be particularly problematic for small to midsized retailers that may lack dedicated security resources. At the same time, customers expect fast, frictionless transactions across both online and in-store channels.
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Retail’s biggest fraud problem today isn’t the activity that looks suspicious. It’s the activity organizations think they can trust. Retailers are operating with constant disruption while autonomous environments power faster transactions. Furthermore, retailers are operating with less humans to verify. What happens then? Fraudsters step in. The result is a collapse of digital trust inside everyday business workflows.
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In the age of agentic ecommerce, how can we identify and stop bad AI agents while ensuring we’re attractive to good AI agents? Following Amazon’s announcement of the “buy for me” agentic AI beta feature in April, as well as press releases by other companies, agentic ecommerce is already being touted as the harbinger of “a new era in ecommerce”.
Many are excited about this development, which promises easier, better buying experiences for consumers and more opportunities for tech-savvy merchants to sell.
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AI in fraud report: Fraudsters vs fraud fighters
Increasingly, fraudsters are using AI to industrialize and scale up their attacks. Ravelin’s latest report sheds a light on AI in fraud in 4 key sectors of ecommerce – retail, travel/hospitality, marketplaces and digital goods:
How are fraudsters using AI against merchants and consumers?
What are the consequences of AI-powered fraud?
How can AI prevent fraud?
What are merchants’ top concerns?
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The state of refund abuse: New survey on refunds & returns fraud
To help merchants understand, quantify and prevent refund abuse, Ravelin conducted a survey of 6,200+ consumers in the UK, Germany and France. Refund abuse is easy to do yet difficult to block. Arm yourself with knowledge and meaningful data with our new report. Read the report to discover how:
1 in 4 shoppers abused refund policies in the past year
Almost everyone who attempts it succeeds, at a rate of 98%!
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The new European payments landscape
With the European payments sector undergoing rapid modernisation, critical questions around investment, regulation, and market alignment are dominating the agendas of banks, fintechs, regulators, payments providers, and technology providers. To uncover the practical choices defining today’s market, Finextra Research surveyed 195 industry professionals in April 2026 across Denmark, France, Germany, Italy, the UK, and Belgium.
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Fighting fraud in retail report
Finding the right balance between great shopping experiences and security can be challenging. Our report explores practical approaches to help tackle three common challenges for retailers: refund abuse, account takeovers and chargebacks.
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How payments leaders can win against AI-powered fraud
Digital transactions are expected to increase from $12.3 trillion in 2025 to nearly $17 trillion in 2028, driven by a stronger focus on customer convenience, the expansion of e-commerce, and high levels of smartphone adoption. While this growth is good for businesses, it’s also good for organized, technologically sophisticated criminal groups.
This playbook explores the current state of fraud, AI-powered security challenges, and the latest tools and strategies companies can use to protect themselves from digital attacks.
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2026 fraud report: Fraud's identity crisis
Across enterprise commerce, fraud no longer behaves like a series of isolated incidents. It operates as repeatable, automated playbooks — continuously tested, refined, and redeployed across environments. The result is not just more fraud, but fraud engineered to blend in with legitimate customer behavior. That shift is changing where fraud risk sits, how it needs to be managed, and what it costs when it isn’t.
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Why human-centric fraud demands transformation
Ecommpay’s new white paper explores how fraud is evolving, where merchants are most exposed, and what needs to happen next. Featuring expert insight from Uber Payments UK, Paynt, Allica Bank, Women in Identity and Ramp Network, this is a sharp, high-value read for merchants navigating a faster, more sophisticated fraud landscape.
Inside the report:
• Why modern fraud is becoming harder to detect and harder to stop
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2026 Global ecommerce payments & fraud report
Our annual Global eCommerce Payments & Fraud Report, produced by the Merchant Risk Council along with Visa Acceptance Solutions, surveyed merchants of all sizes from around the world to offer valuable insight into current payment acceptance and fraud trends. The report includes how merchants accept payments and what’s coming next, how fraud is managed across the commerce lifecycle, where disputes, refunds, and abuse are showing up, how payments and fraud trends differ globally as well as how merchants are integrating AI into their fraud strategies.