This report explores peak-season priorities and how supply chain leaders are preparing to take action. A new survey conducted by Supply Chain Dive’s studioID and Deposco shares the challenges and expectations expressed by retailers, wholesalers, and 3PL/4PL firms for 2024 peak season. 

This year marks the third iteration of this survey, and every year reveals something new. In 2024, peak-season confidence is at an all-time high. 

Reuters Events’ latest industry report found that 73% of supply chain professionals expect cross-border e-commerce transactions to increase in the next two years.

However, with customer expectations soaring and competition in the space at an all-time high, the smallest obstacle in your e-commerce experience means you’ll miss out on sales.

To help you understand the key trends in e-commerce, Reuters Events have surveyed over 200 supply chain professionals, with the results and analysis available in their latest industry report:  Global E-commerce Market Trends Report: 2024/2025  (in partnership with Avalara).

Tap into new value with advanced supply chain capabilities. As we continue to move through a period of continuous disruption and ongoing change, companies will need to move beyond traditional benchmarks, processes and ways of working to maintain a competitive advantage and capitalize on new opportunities. As part of this transformation, companies and C-suite leaders urgently need to implement and scale far more advanced capabilities across their supply chain networks and operations. And our latest research shows big gains for those who are already doing so. For example, the small fraction of companies who are using more mature supply chain capabilities are generating an average EBIT margin of 11.8%, compared with 9.6% among all other companies.

In 2024, sustainability in retail supply chains is essential. Consumers are demanding ethically and sustainably sourced products, with 72% of Gen Z and 77% of Millennials willing to pay more, according to a McKinsey report. This presents an opportunity for retailers to prioritize a more sustainable supply chain. But how can they do this while continuing to grow the business? Turns out that those goals aren’t mutually exclusive. Sustainability and business growth go hand in hand in today’s markets. 

Reuters Events are pleased to launch the annual “Reuters Events: State of European Supply Chains 2024 Report”. Produced in partnership with Maersk, 2024’s report provides business critical insights, case studies and market research to provide Supply Chain leaders the knowledge to empower their European supply chains. 

Focused on Visibility, Digitalisation, Sustainability and Resilience the report includes leading executives and brands’ thoughts and insights on what is powering Supply Chains.

Online retailers must run a cost-efficient, streamlined eCommerce fulfillment operation to deliver exceptional customer experiences. But doing so can be challenging. Here are 7 mistakes that eCommerce retailers need to avoid to retain customers and generate loyalty.

1. Seeing Reverse Logistics as a Cost-Burden.  

Returns are costly. Losing customers because of a bad returns policy is costlier. Many eCommerce businesses see returns as a burdensome cost center. Recently, we’ve seen retailers constrict their return policies to reduce the rate of returns. This helps decrease costs, but it puts the customer experience at risk.  

UK retail in the years following the global pandemic has largely been a case of facing into headwinds. Above and beyond anything else has been the battle to drive sales and operate optimally in the most significant inflationary environment the UK has experienced for generations.

But other key questions are keeping retailers occupied, find out what they are in this free Whitepaper.

From fashion e-tailer ASOS and electricals retailer Currys to pizza delivery retailer Domino’s and DIY group Kingfisher, retailers from all sectors of the industry are on a cloud transformation pathway.

Barcode standards organization GS1 US today said it has unveiled two new guidelines to help industry users transition to more-advanced two-dimensional (2D) barcodes on product packaging in the U.S. healthcare, apparel, and general merchandise sectors.

According to the New Jersey-based group, 2D barcodes such as QR codes and GS1 DataMatrix will enhance supply chain visibility, efficiency, and patient and consumer safety. Produced by a working group of retailers, brands, and solution providers in the apparel and general merchandise industries, the guideline provides practical advice for implementing 2D barcodes by 2027, a timeline set by the retail industry in collaboration with GS1 US to scan 2D barcodes at point-of-sale (POS).