109 notes tagged as ["food for thought"]

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  • BEST PRACTICE, FOOD FOR THOUGHT, STRATEGY

    Would you be surprised if we told you people don’t always answer truthfully when they fill out surveys? A Pew Research Center survey from 2016 revealed that about 25% of people admitted to lying on surveys. Whether it’s because they’re bored, fearful or just not paying attention, this skews your results.

    In this guide, Alchemer shares ten actionable strategies to ensure your data is reliable, complete, consistent and accurate. Plus:

  • FOOD FOR THOUGHT, GROCERY, TRENDS

    It’s easy to get enamored by technology and focus there. However, in addition to short-term challenges, such as inflation, staffing shortages, and supply chain failures, there may be other existential forces that are harder to perceive today but will likely become just as material. These forces are competitive, demographic, cultural, political, and even planetary in scope and scale.

    So, considering these massive forces, what is the right mix of shopping experience, channels, store formats, brands, service models, and technological wizardry that may work best for your customers and still turn a profit? This is not an easy question to answer, and the right mix will likely vary for every retailer. We hope to provide a deeper understanding of these issues so that retailers can begin to make sense of the choices in front of them.

  • FOOD FOR THOUGHT, LOYALTY

    In this day and age, the biggest obstacle to innovation is outdated tech. For perspective, running a loyalty program on an off-the-shelf, one-size-fits-all loyalty technology is like using a rotary phone. But don’t worry, this ebook is meant to be your guiding light! It not only highlights the common symptoms of an outdated loyalty program but also presents you with options on what to do next and how to replatform.

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  • BEST PRACTICE, FOOD FOR THOUGHT, STRATEGY

    Solving age verification's biggest challenges

    If you’re struggling to understand the complex web of age verification challenges, from shifting regulations to considerations specific to your business, don’t worry — you’re not alone. We wrote this guide to help you figure out what’s important in the world of age verification — and how to build a solution that meets your needs.

    Read this guide to learn:

    What strategic questions to answer with stakeholders to design the right age verification process for your business

  • FOOD FOR THOUGHT, STATS

    Is e-commerce taking over offline shopping?

    The buzz around online shopping is not a buzz anymore. It’s the sound of sirens in a traffic jam. Or an ultra-loud concert. Or your voice when stubbing your toe. Yep, it’s extremely loud. But is it merited? Is e-commerce overtaking brick-and-mortar retail that quickly? Or was it just a minor window fueled by the unfortunate events of the pandemic?  

    Let’s dive into the data.

    Online sales are eating the overall commerce share

  • CPG, FOOD FOR THOUGHT, TRENDS

    CPG industry trends in 2024: Rescuing the decade

    The industry must rekindle growth when it’s scarce and reduce costs when a lot has been done. Leaders will take on more portfolio changes and capability builds than in past decades. The consumer goods industry was an investor darling for decades, delivering a reliable formula of more than 5 percent growth at healthy, stable margins. Over the past ten years, however, top-line growth has faded away. While consumer packaged goods (CPGs) have searched for it, they have ended up scrambling to generate the earnings growth they need through cost reduction.

  • AI, FOOD FOR THOUGHT, PAYMENTS, STRATEGY, TRENDS

    Strategizing large Language Model integration in the payment ecosystem

    After more than 16 months of extraordinary buzz around ChatGPT, GenAI and Large Language Models (LLMs), it seems clear that while LLMs may not reshape all core payment solutions, they are undoubtedly revolutionising the surrounding payment ecosystem, and we are convinced that our industry needs to prepare for their adoption. GenAI is expected to further modernise the online checkout experience, unlocking a new era of personalised conversational commerce. However, productivity gains will play the most pivotal role in shaping the future of the payments industry. Ultimately, the efficiency and seamlessness of payments operations will determine the long-term success of GenAI and its adoption by payment companies.

  • AI, CUSTOMER ENGAGEMENT, CUSTOMER SERVICE, FOOD FOR THOUGHT, MESSAGING, TRENDS

    Barometer for generative AI in ecommerce

    Access exclusive first-party data on the benefits of using AI customer solutions to respond to website visitors and transform your ecommerce shopping experience. Driven by breakthroughs in generative AI, conversational virtual assistants are revolutionizing the way businesses interact with website visitors.

    Messaging Automation Quality Reaches Unprecedented Levels

    Brands at the forefront of this technology are mastering the art of online conversation management, achieving new heights in customer service quality. This barometer highlights these significant advancements, emphasizing how AI messaging automation is essential for boosting sales performance and enhancing the customer experience.

  • FOOD FOR THOUGHT, TRENDS

    Transforming the EU retail and wholesale sector

    To capitalize on change, companies must invest in sustainability, digitalization, and skills and talent. The retail and wholesale industry is a key economic sector in the European Union (EU). It comprises nearly five million enterprises, about one-fifth of all companies registered in the EU. Collectively, these companies meet roughly one-third of total household consumption needs in the EU, generating annual revenue close to €7 trillion.

  • AI, FOOD FOR THOUGHT

    Economic potential of Generative AI

    Generative AI is poised to unleash the next wave of productivity. We take a first look at where business value could accrue and the potential impacts on the workforce. AI has permeated our lives incrementally, through everything from the tech powering our smartphones to autonomous-driving features on cars to the tools retailers use to surprise and delight consumers. As a result, its progress has been almost imperceptible. Clear milestones, such as when AlphaGo, an AI-based program developed by DeepMind, defeated a world champion Go player in 2016, were celebrated but then quickly faded from the public’s consciousness.

  • CROSS BORDER, FOOD FOR THOUGHT, PAYMENTS

    FSB assesses progress toward achieving G20 cross-border payments targets

    The Financial Stability Board (FSB) today published its inaugural annual report on KPIs for meeting the targets for cross-border payments. This report is complementary and provides a quantitative and qualitative overview about the challenges facing cross-border payments, the progress being made on the G20’s priority actions, and public and private sector projects underway globally to enhance cross-border payments.