Consumers and retailers don’t see eye-to-eye on the shopping and payment experience. What retailers think they’re delivering doesn’t always align with what consumers really want. This disconnect could mean lost revenue, lower loyalty, and missed growth opportunities. Our exclusive report, conducted with FreedomPay and Retail Dive’s studioID, dives into insights from 150 retailers and 1,000 consumers to reveal the blind spots holding merchants back.

Inside the Report:

• Discover where retailers overestimate their performance in payment choices, checkout experiences, and data collection.

• Learn how outdated or unreliable payment systems are creating barriers to omnichannel success.

• Get actionable insights to build secure, seamless, customer-friendly payment journeys.

Read the report today to benchmark your performance, uncover new growth opportunities, and reshape your payment strategies for the future.